Weeks 14, 15, and 16: Whirlwind End of the Semester!

It is hard for me to believe we are already at the end of the semester! I've continued to assume additional responsibilities as the semester has gone on, putting in extra hours to attend committee meetings, observe and assist with unique info lit sessions, and prepare for our upcoming LOEX presentation. Here's a quick rundown of some of the highlights:

University of Dubuque, Charles C. Myers Library 

• After having life-sized cut-outs of people in the library for April's abuse/assault awareness, we spent one morning dismantling the display so it could travel to its next destination (quite a moving display showing the names, ages, and the story of how they died as a result of domestic abuse).
  
• LOEX prep, LOEX prep, LOEX prep. (Did I mention LOEX prep?) Anne Marie and I have worked hard to complete both the paper and presentation, sharing our experiences from our internship/mentorship semester, as well as recommendations from the literature. See you in Fort Worth in just a few days! (Here's a sneak-peak at our Prezi: http://bit.ly/LOEXMentoring2011)
• Crafts (not just for elementary teachers, dear friends)! Between helping prep multicolored note card packets (complete with stickers) for the Great American Poetry Race (more on that in a bit) and transcribing colorful handwritten concept maps into electronic form, I was all about being crafty and creative!
• We had a master's student studying communication host a workshop for the library staff. We talked about effective communication, our habits as a staff, effective leadership, diversity of views & how that helps groups come up with new ideas.
• Web meeting: What do we like about what we have? What would we like to change? What new technologies would we like to incorporate into our library services and how would that be reflected in our website?
• Ref desk coverage for a colleague and my regular shifts--always something new there!
• The Great American Poetry Race: Students work in small groups, racing through a set of cards to find critical sources on their chosen poems. After a brief refresher on library resources, particularly those they'd likely use for this task, the students are on their own to find quality resources (with one "help card" they can cash in for librarian assistance). Progress is charted on the wall and the first group to complete all of their cards receives an awesome prize! The students were really involved with this activity and, while it was competitive, the competition didn't overshadow the learning objectives.
• Evaluation time! Anne Marie and I scheduled some time to go over the evaluation forms from IU as well as just discuss the internship experience. I won't go into too much detail here, but I am so thankful to have found a place for my internship that matches my student-first philosophy, one that has given me an abundance of opportunities and realistic experience that I can take with me anywhere, not to mention the new friends I have made!
• Jenny Parker and I prepared and lead a book discussion over Parker Palmer's The Courage to Teach. The meeting at the end of last week went really well, and reminded me that despite my colleagues having more experience than me, they continue to face the same challenges in and out of the classroom. By opening a dialog and sharing successes and frustrations, I think we were able to better understand each other as librarians and educators. At the end of the discussion, Mary Anne expressed an interest in regularly scheduling other discussion times to continue the professional sharing that happened during our meeting. 
• OCLC visit day! We hosted a meeting with the Iowa OCLC rep and invited the Loras library folks to join us as we learned about what is available through OCLC's Web-Scale Management Services, what will be available in the near future, and offered suggestions regarding features we like with the current system that aren't readily available through OCLC's product.
• I almost forgot to mention this!  The latest Iowa Library Association/ACRL newsletter is out.  Here's the link to my Scholarship Recipient Report.  

Anne Marie Gruber & Cara Stone

It has been a fantastic semester, and I would recommend this experience to anyone interested in librarianship! Many thanks to those who helped coordinate details between Bloomington and Dubuque, and to the UD faculty and staff for helping to develop me as a librarian!

Top Ten List: Number Six

From the Library Technology Conference, in reverse chronological order:

6. E-learning: Tips, Tricks, and Tools of the Trade, Susan Kane, Harvard Office of Information Systems

• Susan Kane presented a wide range of tools and approaches to online instruction. She began with a brief introduction, asking which tools attendees had used in the past (see list below), to get a sense of our backgrounds/levels of experience. Then she dove into the "why?" questions. While there is nothing wrong with teaching face-to-face, particularly if instruction is an accepted and promoted part of your institution's culture, there are sometimes barriers to instruction delivery. They include scheduling conflicts, poor attendance at sessions when offered independent from a class (particularly when not tied to grades), and users may prefer to have things available online to be viewed and reviewed at their convenience. The benefits of online instruction are the flexibility of when the content is delivered (at user's convenience), reusability of tutorials when applicable, users may go a their own pace (supporting multiple learning styles when well done), instructor consistency (when delivering in-person instruction to multiple sections, some information may be accidentally excluded, creating inconsistency), and ease of standardized scoring, and that these technologies and the way information is presented is becoming more and more native to today's users. Drawbacks include a disconnect between students and librarian, potential for learner distraction (i.e. checking other web pages or doing other things while the instruction session is happening), watching tutorials can be boring, high-speed internet is usually required to successfully run online tutorials, computer proficiency, software updates "fix" or cement content (making it harder to update content). There is a trade-off between face-to-face instruction and online instruction. Face-to-face may require complex scheduling, man power, and cooperation from faculty, etc. Online instruction may be perceived as time-saving; however, production and maintenance is quite costly when examining the staff time it takes. An interesting figure presented was, for every hour of training you are trying to convert to online presentation/format you will spend between 49-127 hours in production. 49-127 production hours/1 hour of product. Making content reusable can help alleviate some of this strain, but then you risk lowering the relevance or context which may make it less valuable to the user. Kane recommends being as specific as possible within your goals for reusability. By determining what does and does not need to be taught in context, you are allowing for the potential of greater reusability.

Planning and Pre-production

• Determine what you are starting with. Notes from an in-person lecture? PowerPoint slides? A website or other documents? Nothing?
• Determine your goals. Does everyone agree (what are others' expectations)? What are your limitations on staff time or policy objectives? Service objectives? How much content is presented and how interactive will it be? What are the key objectives (choose one or two).
  
• Do you have the tools to accomplish what you want? The hardware, software, staff time (assumption is that this will save time, but people often forget about the behind-the-scenes work in producing the content), expertise, and delivery platform?
  

Other helpful things to keep in mind when producing online instruction content

• Will you need to convert the files to another format in order to deliver the content (i.e. post to Moodle, etc.)?
• Why reinvent the wheel? Will some of your older content work with your new software (i.e. pulling in PowerPoint slides)?
• How easy is it to add audio, what is the quality like, and how can you edit as necessary?
• What are the costs associated with what you are using? Several options are free or quite reasonable, but do the free products offer you the flexibility you need? Are the more complex programs too complicated and clunky? Find that balance.
  

Resources mentioned throughout:

• Snag It
• Jing
• Adobe Presenter
• Adobe Captivate
• Articulate Engage
  
  • Example Articulate tutorial from UW La Crosse
• Audacity

Article 7: Communities of Practice at an Academic Library

Henrich, K. J., & Attebury, R. (2010). Communities of Practice at an Academic Library: A New Approach to Mentoring at the University of Idaho. Journal of Academic Librarianship, 36(2), 158-165.

Communities of Practice are made up of a group sharing a common goal. The environment created is one in which participants feel safe to share professional ideas. Benefits include efficiency of professional development; innovation, collaboration, and project success; and raised awareness about current happenings within the larger organization. Best practices for creation of Communities of Practice in libraries include having a common interest in the topic, inclusion of information and communication technologies, sharing common knowledge and experiences, promotion of publishing opportunities; and ensuring leadership is done from within the group. Promoting a Sense of Community, and making the Community of Practice meetings as part of the professional workday help add legitimacy to the development and sharing process. Challenges to Communities of Practice include finding and maintaining focus on the issue/s, allotting the time and effort to the group (it is a commitment), it can be difficult to sustain and leadership may lose momentum. When forming the group, the librarians at the University of Idaho kept the following points in mind: the goal is to benefit all members; they outlined how the time would be spent, who the facilitator was, what the goals were, how disagreements would be handled, and how they would stay on track. The group was limited to library faculty and they discussed research ideas and gave feedback to their peers. Participation was voluntary, and the environment was promoted as one that was confidential and an open space for sharing ideas without the threat that their research idea would be stolen. Meetings were held once per month the structure was that of presentation and discussion.

Article 6: Effective Mentoring

Freedman, S. (2009). Effective Mentoring. IFLA Journal, 35(2), 171-182.

Mentoring is guided learning to promote the development of skills and knowledge and happens in various points throughout a librarian’s career. Libraries are in a time of organizational change; many librarians are retiring, leaving professional gaps in experiential knowledge; the scope and approach to librarianship continues to adapt with changing technologies. By mentoring the incoming workforce, that experiential knowledge gap can be bridged, and new librarians are provided with the support they need to help libraries (and themselves) transition into the changing library & information services environment. Mentored workers feel supported by their colleagues, are given feedback, participate in professional development activities to aid with improving performance, and are socialized to their new work environment. Mentors may feel personal satisfaction and a renewed enthusiasm for their profession. The employers may see improved employee retention, and improved leadership throughout their organization. While there are many advantages, some disadvantages do exist, including mismatching mentor partnerships, lack of mentor expertise or commitment (feeling forced to mentor), and organizational cultural barriers. Formal, informal, peer, group, self managed, or professional association mentoring models may be considered or incorporated into mentoring practices.